Outsourcing As the owner and driver of your business, you must ensure that you spend your precious time on revenue-generating tasks. This could be client work or tasks that go towards developing revenue generating products and services. If you take a look at your to-do list for today, I’m pretty … [Read more...] about Become more efficient in your business – Part 2
Business Performance
Become more efficient in your business (part 1)
Batching This is a very important but often underutilized concept. Batching can literally save you time and money. Batching involves putting similar tasks or location based tasks together to make more efficient use of your time. This could be back to back phone call meetings (thus the location … [Read more...] about Become more efficient in your business (part 1)
Grab a coffee,and reflect on FY10.
I’m writing this on 1 July, it’s the very first day of the new financial year yet I feel like I have been living in it for at least six months because budgets and plans for 2010 were formulated long ago and sales pipelines stretch to the middle of the financial year. Last week a client was even … [Read more...] about Grab a coffee,and reflect on FY10.
No Silver Bullets
One of the things that drives me nuts is ‘gurus’ offering silver bullet solutions for business success. You know what I mean –“just handle your systems, then your business will succeed”, or “hire the right staff and you’ll never have to worry again” or my favourite, “our 25-point system will make … [Read more...] about No Silver Bullets
Hug Your Customers!
Any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service is the difference between success and failure, it is worth every business owner stopping and thinking about how or … [Read more...] about Hug Your Customers!
Get Ready! Financial year end is near
Like a lot of people, you probably have just finished getting your new year resolutions and goals underway so you won’t start reviewing your finances until June starts (some won’t start until after 30 June). For SMEs June is too late to consider the consequences and do anything about it. Don’t … [Read more...] about Get Ready! Financial year end is near