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Strategy

Hug Your Customers!

03/05/2010

Any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service is the difference between success and failure, it is worth every business owner stopping and thinking about how or … [Read more...] about Hug Your Customers!

Business Performance· Strategy

Green Business – A 6 Step Strategy

31/01/2010

Increasingly businesses are becoming aware of the benefits of being environmentally friendly but what happens once the decision has been made to turn the business green? Reducing the environmental impacts of a business is not a fast process so having a strategy to incorporate environmental issues … [Read more...] about Green Business – A 6 Step Strategy

Strategy

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OH, HI THERE!

Working across Australia’s finance and banking sectors for many years, I often saw business owners struggle to stay across the operations of their businesses. Too many times I heard .. ‘oh that’s boring’

I started The SilverOwl to work with startups and growing businesses to help them design and implement changes in how they operate their business. Once those changes are finished, many of our clients continue to use our advisory services as support and guidance.

Occasionally, I will write articles about strategy, business and leadership.

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